Complaint

Complaint Regarding Product Appearance
If you have any objections regarding the appearance of our product (e.g.: tearing of the bag or foil, condition of the pallet), you have the opportunity to submit your complaint within 15 days of receiving the product by filling out the following notification form. Upon online submission, you will automatically receive a confirmation to the provided email address.

Please prepare the following documents electronically:

- Verified delivery note
- Photo
- Damage assessment report, if you wish to make a compensation claim (download)
We trust that we will find a solution to your problem as soon as possible!

Best regards,
Holcim Hungary Ltd.

Logistics and Customer Service Group

Complaint form

Name *

Position *

Phone number

E-mail *

Name of company represented *

Address of the company represented *

Address of the establishment concerned *

Description of the complaint

Attachment

Copy of certified delivery note

Comment

Damage assessment report

Upload report

Comment

Photo

Upload photo

Comment

I have understood and accepted the data management statement of Holcim Hungary Ltd. Data management statement *